Orders:
1. How do I place an order?
A: You can place an order online through our website [insert website] or visit our store in person. Simply add items to your cart, proceed to checkout, and complete the payment.
2. Can I modify or cancel my order after placing it?
A: We process orders quickly, but if you need to modify or cancel your order, please contact us within 2-3 hours of placing it. Once shipped, orders cannot be canceled.
3. How do I track my order?
A: Once your order is shipped, you will receive a tracking number via email or SMS. You can use it to track your order on our website or the courier’s website.
4. Do you offer cash on delivery (COD)?
A: Yes, we offer COD for orders within Pakistan. Additional charges may apply.
Shipping & Returns:
1. Do you offer delivery services?
A: Yes, we deliver within Pakistan. Shipping costs and delivery times vary based on your location.
2. What is your return and exchange policy?
A: We accept returns and exchanges within 7 days of purchase, provided the item is unworn, unwashed, and has its original tags.
3. Do you offer free shipping?
A: Yes, we offer free shipping on orders over Ra-/5000 amount.